PRIVACY POLICY

SILK KOTHI owns and operates www.silkkothi.com which is an ecommerce portal dealing in all varieties of banarasi silk sarees, suits, dupattas and stoles.

The privacy policy defines how silkkothi.com is going to use and protect the information collected from the users when they use this website. Silk Kothi is commited to protect and ensure the privacy of your information, adhering to the rules and regulations regarding the collection, use and retention of your personal information.

Silk Kothi’s Policy is subject to change at any time without notice. The user can check our privacy policy from time to time to ensure that they are known with the changes. The user is deemed to have agreed to the terms and conditions of our privacy policy while using this website.

 

List of informations collected from the user :-

Personal Information – This might include the user’s name, address, email address, date of birth, aadhar number or phone number, demographic location to identify the user in person.

Financial Information – This includes information such as user’s income, debit and credit card details, bank accounts, etc.

Transaction Information – This includes transaction history both completed and pending, billing and account details, payment history etc.

Communication Information – This includes information the customer surveys and offers via communication channels like emails, blogs, whatsapp.

 

Silk kothi uses the collected data for various purposes: 

  1. to provide and maintain our Service;
  2. to notify you about changes to our Service;
  3. to allow you to participate in interactive features of our Service when you choose to do so;
  4. to provide customer support;
  5. to gather analysis or valuable information so that we can improve our Service;
  6. to monitor the usage of our Service;
  7. to detect, prevent and address technical issues;
  8. to fulfil any other purpose for which you provide it;
  9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
  11. to provide you with news, special offers and general information about our products we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  12. in any other way we may describe when you provide the information;
  13. for any other purpose with your consent.

 

Security of Data

Silk Kothi ensures that all the information collected online are safe and secure. We take all the preventive measures to avoid any unauthorized access and disclosure of data we collect online.

Silk Kothi encrypts sensitive information using Secure Socket Layer (SSL) technology to ensure that User’s Personal and Financial Information is safe as it is transmitted to it.

 

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

 

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

 

Control Your Personal Information

Following are the ways to restrict the collection and use of your personal information :-

  • Whenever a user subscribe for the direct marketing communications on our website, he/she authorizes us to use the personal information for communications regarding the latest products and offers etc.
  • You can anytime change your mind to stop and unsubscribe such marketing and promotional communications to you by writing to us at support@silkkothi.com.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Links to Other Websites

Our Website may have links to other websites that may collect User’s Personal Information. Silk Kothi is not responsible for the privacy practices or the content of those linked websites.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: support@silkkothi.com.